25+ years of dedication and inspiration for our clients
Approach
Everything starts by understanding the need of our clients in the context of the current practice patterns of healthcare professionals. Therefore, we start with scoping in detail the request of clients. Based on the scope we will develop our proposal and quotation (activities and costs). After client approval, we will deliver the services within budget and time as agreed in the proposal.
Meet the team &
discover our expertise
All our staff is selected and developed to contribute at world class level of medical communication and education turning. Our cultural word cloud contains passion, curiosity, dedication, respect, reliability, openness and ambition for exceeding client expectations. Referring to Frederic Laloux’s book ‘Reinventing organisations’ we like to think about ourselves as a green organisation with teal characteristics.
We preach empowerment and train our staff to develop top class skills such as, project management, disease area knowledge, content creation methods, multichannel dissemination methods, communication automation, live and online event organisation.
Since our foundation we have developed professional partnerships for accessing high level skills outside our organisation such as accounting, design & graphics, multi-media, human resources, etc
Nathalie Dijsselbloem
PhD, Operations Director
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Nathalie obtained her PhD degree in biotech from the university of Ghent, with a thesis on the anti-inflammatory effects of isoflavones. At Ismar Healthcare she has been a medical information manager, turned to a project manager position and recently became director. She likes the multi-faceted team-play aspect of her role, leading the development of high-quality medical education services to clients in close collaboration with healthcare professionals. Being in nature or on skis gives her the go-getter energy.
Arne Hugo
MD, Managing Director
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Arne obtained his MD degree from the university of Leuven. Before joining Ismar Healthcare, he worked in clinical practice and for the pharmaceutical industry (at both local and international positions). He understands the opportunities related to effective communication and education services. As endurance sport athlete, he is passionate about human health.
Ine Pauwels
PhD, PharmD, Commercial Dir.
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Ine holds a Master’s degree in Pharmaceutical Sciences and Drug Development from the University of Leuven, Belgium, and a PhD focused on personalized medicine for autoimmune and neurological disorders, completed in partnership with the International Multiple Sclerosis Genetics Consortium. She started her career at ISMAR in 2015, and values the dynamic nature of her role, and the opportunity to help drive forward pioneering developments in rare genetic and movement disorders.
Outside of work, Ine enjoys family life and proudly supports her child’s passion for sports, whether that means early-morning practices or enthusiastic cheering during matches.
Eva Mertens
PharmD, Project Manager
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Eva obtained her PharmD degree from the Antwerp University. After working in a pharmacy she wanted to do a career switch. She joined Ismar Healthcare in March 2023 as Medical Information Manager and has since quickly developed her knowledge and skills in managing education and communication services. She is now a Project Manager. She is passionate about discovering the world and loves to travel.
Kristof Willems
MSc, Project Manager
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Kristof obtained his MSc degree in Bio-Engineering in Microbiology and Biochemistry from the Ghent University. He joined Ismar Healthcare in 1999 as Medical Information Manager and has since developed his knowledge and skills in the effective and creative development of (in-person and virtual) events for successful scientific communication and education. He is now a Project Manager who juggles many tasks to ensure the success of his projects for the clients. He is passionate about adventurous travel and the entire world is his playground.
Katrien Pals
PhD, Sr. Disease Area lead
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Katrien holds a Master degrees in Biology and Cellular Biotechnology and a PhD in Biomedical Sciences from the KU Leuven. Since 2005, she is working at Ismar Healthcare as a Medical Information Manager and Disease Area Lead with a strong focus on rare diseases. Outside work, she enjoys exploring her creative side, including drawing, painting, and music.
Stefanie Smolders
PhD, Sr. Disease Area Lead
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Stefanie obtained her PhD in Biochemistry and Biotechnology at the University of Antwerp, where she researched neurodegenerative disease genetics and worked as an Academic Assistant. Since 2020, she joined Ismar Healthcare as Disease Area Lead, enjoying collaboration with leading experts to create impactful oncology education programmes in genitourinary oncology, breast cancer and neurofibromatosis type 1.
Elise Beau Vangeel
PhD, Sr. Disease Area Lead
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Elise studied Biomedical Sciences at KU Leuven, where she obtained a PhD and continued a post-doctorate in Epigenetics and Psychiatry. She is passionate about shaping projects from conception to completion and enjoys the challenge of transforming ideas into impactful communication and education solutions that make a lasting difference.
Margot Van Riel
PhD, Sr Disease Area Lead
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Margot studied Biomedical Sciences and obtained her PhD at the University of Leuven, researching postpartum breast cancer during her master’s and non-invasive prenatal diagnosis during her PhD. She thrives on collaborating with experts to create various, impactful educational programmes that meet client needs. Outside work, she enjoys staying active through various sports, with running as her favourite.
Eva Bogaerts
PhD, Disease Area Lead
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Eva obtained her degree in Biomedical Sciences at the KU Leuven, where she also completed her PhD researching the radiobiology of FLASH proton therapy, an innovative approach to cancer treatment. She is passionate about developing high-quality medical content that supports healthcare professionals in their clinical practice, and she greatly values collaborating and communicating with experts across the field. Outside of work, she enjoys traveling, dancing and playing the piano.
Hanne Croons
PhD, Disease Area Lead
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Hanne holds a master’s degree in biomedical sciences with a specialisation in management and communication. She is currently finalising her PhD in biology, where she investigates how the urban exposome influences child health. She enjoys explaining science in a way that makes it accessible to everyone. Before pursuing research, she worked as a medical sales representative, an experience that strengthened her desire to engage more deeply with scientific evidence and its impact.
Isabelle Neefs
PhD, Disease Area Lead
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After graduating as a Master of Biomedical Sciences, Isabelle obtained her PhD titled “Enhancing cancer detection through novel DNA methylation strategies and biomarkers” from the University of Antwerp. She enjoys contributing across multiple disease areas and engaging with global KOLs. Outside of work, she loves discovering new places and creative hobbies.
Femke Arnouts
Sr. Event Coordinator
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Femke received her bachelor degree in Office Management from the KHM in Mechelen. She worked as a management assistant at a small business in Geel before she joined the Ismar team 15 years ago. Since then, she is working as a (senior) event coordinator for the CME programmes and meetings. Working together on projects as a professional team with different backgrounds is something that she likes a lot, as well as the personal contact with healthcare professionals. She is also interested in group dynamics and personal well-being at work.
Delphine Corsten
Prof. BA, Event Coordinator
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After studying journalism in Antwerp, I started my career in e-commerce as Team Lead Product & Photography. There, I developed a keen eye for detail and coordination, which soon sparked my passion for organising events. This led me to Birdhouse Ventures, where I worked as Program Manager, organising workshops, advisory board meetings and pitching events within the accelerator programme.
Eager for a new challenge, I joined Ismar Healthcare, where I now help create and coordinate tailored, independent projects and events in the healthcare sector.
Evelien Hendrix
Ass. Finance & Administration
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Evelien joined Ismar Healthcare in 2007 as project assistant. Since then she has developed herself in financial and administrative tasks and has become the right hand of the Managing Director and the Financial Manager. She is a real family person and treats all staff as family.
We monitor the changing world
Due to an increasing demand of (complex) care and expanding scientific knowledge, healthcare professionals suffer to maintain their knowledge & skills. Due to pressure on their time, they gradually fade away from traditional, lecture-based formats towards more interactive, needs-based and learner-centered programs. Often the device becomes the channel of engagement. Therefore our organisational development and innovation efforts are geared for addressing these changes.
